Being a business owner comes with a lot of responsibilities and challenges. One of the biggest challenges is that you need to be on top of business processes – what’s working and what isn’t. Bear in mind, what might have worked in the past, might suddenly not work anymore or become outdated and you’ll have to find a different solution.
Many startups start out with off-the-shelf software but more often than not, they have to invest in a more personalised software solution to manage business processes effectively. So how do you know when it’s time to switch? There are 4 signs to look out for.
Rapid Growth in the Last Few Months
If your company is growing it’s worth congratulating you on your hard work. Rapid growth can sometimes interfere with supply and demand, however, and customers might not keep receiving the same level of service they’re used to. To ensure your customers don’t get left behind you might want to consider upgrading to custom software.
Workflow Is a Mess
Workflow disruptions, communication issues and disorganisation can quickly cause chaos. Insufficient workflow is one of the biggest signs that it’s time to invest in a custom software solution for your business.
If you have more than one branch, you’ll have more data to store and manage. The ability to view data from every location will help you stay on top of your business. The pre-designed software applications that allow for this are few and far between which is why it’s better to invest in a custom software solution.
Too Many Customer Queries
Satisfying 100% of your customers will never be possible by you should try to come as close to it as possible if you want your business to stay successful. If you’re suddenly experiencing a drop in customer satisfaction, it might be worth finding out how custom software can assist with this issue and get your business back on track before you lose customers forever.