But all hope isn’t lost! One tool businesses of all sizes neglect to utilise is lead tracking. And what is so important about tracking leads you might ask? Everything! Let us explain. Lead tracking enables you to do the following:
Deepen Customer Knowledge
The deeper your customer knowledge, the easier it will be to communicate the right message at the right time. What you want is to encourage them to reach out to you and without this knowledge, your competitors will surely beat you to it.
Deliver Outstanding Customer Service
Customers keep coming back if they receive immaculate customer service. TrackEasy enables you to respond to leads quickly. It also allows you to create, send and track email newsletters and other communications from a single delivery platform.
Smash Your Sales Goals and Accelerate ROI
Tracking and managing your sales leads will make this business process more efficient. This will enable you to smash your sales goals and, you guessed it, grow your bottom line.
TrackEasy from Netgen might just be the answer you’ve been looking for. It enables you to measure and analyse leads from various sources in one place. With its excellent task management feature, every lead is updated or tagged with relevant information to keep everyone in the loop of its progress. Another benefit of TrackEasy is the track easy mailer making email marketing much easier.
For more information about TrackEasy or if you are interested in creating custom software for your business, speak to the team at Netgen. We take great pride in the fact that we are recognised as a reliable and affordable software and application developer globally. Get in touch today!