Introduction
At Netgen Custom Software Development, we take the trust you have in us seriously. As such, we have developed a Trust Centre that details our approach to security, infrastructure, and procedures. On these pages, you will find information regarding our Security, Hosting, Resiliency and Legal standpoints.
Environment and Application Infrastructure
Our hosted environments are configured in a tiered structure behind firewalls and intrusion prevention solutions in order to provide security to you and your users.
Netgen Custom Software Development takes every precaution to manage and secure the environment.
Our main hosting regions are South Africa, the European Union, and the United Kingdom. We use leading datacentres and providers to ensure a secure, reliable, and positive experience for our customers.
Email disclaimer
The information contained in our emails, including any attachments, may be privileged and confidential and is intended for the exclusive use of the addressee. If you are not the addressee, any disclosure, reproduction, distribution or other dissemination or use of this communication is prohibited. If you have received this transmission in error, please contact us immediately. All reasonable precautions have been taken to ensure that no viruses are present in this email and the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
Support Regions
Our support offices are based in South Africa and operate from 08:30 to 16:30.