Trust Centre

Introduction

At Netgen Custom Software Development, we take the trust you have in us seriously. As such, we have developed a Trust Centre that details our approach to security, infrastructure, and procedures. On these pages, you will find information regarding our Security, Hosting, Resiliency and Legal standpoints.

Environment and Application Infrastructure

Our hosted environments are configured in a tiered structure behind firewalls and intrusion prevention solutions in order to provide security to you and your users.

Netgen Custom Software Development takes every precaution to manage and secure the environment.

Our main hosting regions are South Africa, the European Union, and the United Kingdom. We use leading datacentres and providers to ensure a secure, reliable, and positive experience for our customers.

Support Regions

Our support offices are based in South Africa and operate from 08:30 to 16:30.