Software maintenance


Software maintenance – ensuring the longevity of a software solution

The process of developing and launching a custom software solution is just the beginning of a successful digital journey. To truly optimise the performance, security and functionality of a piece of software, regular software maintenance is essential.

Software maintenance encompasses a range of activities that are geared towards enhancing the quality, efficiency and reliability of an application, ensuring it continues to meet the business’s objectives in the ever-evolving digital landscape. It’s also just one of the many services we offer at Netgen.

Why software maintenance is crucial

Enhanced performance – Regular software maintenance helps identify and rectify performance bottlenecks, ensuring your software runs at peak efficiency.
Improved security – Cyber threats are constantly evolving, and software maintenance allows for vulnerabilities to be addressed promptly, minimising the risk of data breaches and cyberattacks. Maintenance also includes ongoing security audits and proactive measures to identify potential security risks, making it harder for malicious actors to exploit vulnerabilities
Bug detection and resolution – As software is used in real-world scenarios, bugs may surface, which can be fixed promptly through maintenance.
Adaptation to technological advancements – With the rapid pace at which technology evolves, maintenance ensures software remains compatible with the latest platforms and devices, extending its lifespan.
Optimised user experience – By continuously refining a piece of software, its usability and user experience are enhanced, leading to higher user satisfaction and retention rates.
Enhanced scalability – As a business grows, its software needs to scale accordingly. Regular maintenance ensures that software remains flexible and scalable, accommodating the increasing demands of its user base without compromising on performance.
Regulatory compliance – Compliance requirements and industry standards are subject to change. Software maintenance helps businesses stay compliant with the latest regulations and avoid legal and financial consequences.

Examples of software maintenance

Updates and patches – These are deployed to address security vulnerabilities, fix bugs and compatibility issues, and keep software up to date.
Performance monitoring and optimisation – By monitoring the performance of a piece of software, usage patterns can be analysed and resource use tracked, enabling developers to optimise the application for peak performance.
Data backups and disaster recovery – These safeguard valuable data against unexpected events.
Compatibility checks – These checks ensure the software functions seamlessly across various platforms, browsers and devices.
Code reviews and refactoring – Through regular code reviews and refactoring, the codebase can be improved, making it more maintainable, scalable and efficient.

Software maintenance is part of Netgen’s development process

Netgen provides ongoing maintenance for all of our custom software solutions

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