What is a customised software application?

What is a customised software application?

Among the many different solutions available to businesses wanting to improve efficiency, streamline operations and gain an edge over their competition, custom software stands out as a powerful tool. A customised software application, often referred to as bespoke software or tailor-made software, is a solution developed to address the unique requirements of a particular business or organisation.

Unlike off-the-shelf software, which offers a standardised set of features and functionalities, customised software applications are built from the ground up to align with the specific workflows, processes and objectives of the client.

The development process

During the development of a piece of custom software, developers will work closely with the client to gather and document detailed requirements and to understand the business processes, user needs, and desired outcomes. This collaboration allows for a much greater degree of customisation than off-the-shelf software.


  1. Tailored to precision: Customised software applications are designed with the client’s exact needs in mind, ensuring a perfect fit for their operations. This tailored approach eliminates unnecessary features and complexities, resulting in a streamlined and efficient solution.
  1. Enhanced efficiency and productivity: By automating tasks, centralising data, and optimising processes, customised software applications empower businesses to operate more efficiently. Employees can focus their time and effort on value-adding activities that drive production and growth.
  1. Scalability and flexibility: As businesses evolve, their software requirements may change. Customised applications allow for expansion and adaptation to accommodate changing needs, market dynamics, and business growth.
  1. Competitive advantage: Customised software applications provide a unique advantage by aligning closely with the business’s goals and strategies, helping them stand out in the market and deliver superior value to customers.
  1. Ownership and control: Unlike off-the-shelf solutions, where businesses are subject to the vendor’s roadmap and updates, customised software applications offer full ownership and control. Clients can plan updates, enhancements, and maintenance to suit their timelines and priorities.

Contact Netgen for your customised software application
Since 2000, Netgen has developed a host of cost-effective custom software solutions for a wide range of clients within many different industries. If you’re looking to take your business to the next level with a customised software application, get in touch today.

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